Terms & Conditions
Scope
These General Terms and Conditions apply to dog therapy and all courses of Dog Therapy and School Bodmer, Zürichstrasse 77, 8607 Aathal-Seegräben.
Course Participants
Course participants are obliged to comply with these terms and conditions and to follow the instructions of the dog trainers.
Children are very welcome in the courses. Supervision is the responsibility of the parents. The main responsibility for leading, holding and training the dog always lies with the dog handlers.
Training Requirements
Only dogs with full vaccination protection may participate in classes.
Participants are obliged to only participate in training sessions with a healthy dog that is physically able to meet the requirements of the lessons.
Valid liability insurance must be taken out for each participating dog. Anyone who does not meet these requirements can be excluded from training by the responsible dog trainer at their own expense.
Dog Therapy and School Bodmer reserves the right to refuse the use of special aids requested by the owner/handler.
Course Costs
Course fees are payable upon conclusion of the contract. Payment is made either directly on site in cash or in advance by transfer to the specified bank account.
In the event of premature termination of the agreed lessons by the participant, no training fees already paid will be refunded.
Subscriptions
Subscriptions for courses are personal and non-transferable. They must be used within one year of the conclusion of the contract, otherwise they expire.
Liability
Use of the facilities and equipment of Dog Therapy and School Bodmer is at your own risk. To the extent permitted by law, any liability of Dog Therapy and School Bodmer for damage resulting from an accident, injury or illness is excluded.
Dog Therapy and School Bodmer is also not liable for the loss of valuables, money, clothing, etc.
Dog Therapy and School Bodmer reserves the right to charge for damage to the dog school's property caused by the dog owner, visitors or a dog. Insurance is the responsibility of the participant.
Duty to Inform
The customer is obliged to inform the course management about any behavioral abnormalities such as aggression or fearfulness of the dog. The same applies to any conditions imposed by authorities or the veterinary office.
Operating Hours
With the exception of holidays and public holidays, training takes place according to our training schedule. The offer and operating hours can change at any time.
Cessation of Operations
The temporary or permanent closure or partial closure of Dog Therapy and School Bodmer is reserved at any time. There is no claim to reimbursement for a temporary cessation of operations and/or partial closure.
Absences
Appointment changes or cancellations can be made in writing, by telephone or by email.
Agreed lesson appointments for which the dog owner has registered or group lessons in which he regularly participates must be cancelled or postponed by the participant at least 24 hours in advance. If this does not happen, we reserve the right to charge the full amount for the lesson.
We reserve the right to cancel lessons in urgent cases. In these cases, the lesson will be made up or postponed.
Contract Duration
The contract duration is based on the contract concluded with the course participant. The contract expires automatically after the agreed contract duration without notice.
Early Termination
Contract withdrawal and corresponding refunds can only be granted in cases of hardship such as long-term illness (from 3 weeks), accident or permanent change of domicile. If this is the case, a written refund request with the necessary confirmations must be submitted.
Dog Waste Disposal Obligation
At the event or course location and on all paths, the feces must be picked up and disposed of or taken away by the respective participant whose dog has left it.
Changes to Terms and Conditions
Course participants expressly acknowledge that changes to the General Terms and Conditions are reserved and that they will be informed of these in an appropriate manner. No rights can be derived from a change to the General Terms and Conditions.
Applicable Law and Jurisdiction
These General Terms and Conditions are subject to Swiss law. The place of jurisdiction is Zurich.
Gutenswil, June 2021
